Terms & Conditions (Group)
- General
- At least one responsible adult (chaperone) must accompany the group if there’s any participants aged under 18.
- Participants have made this application having had access to sufficient information regarding the details of the program including, but not limited to, course requirements, fees, facilities and services.
- Classes may be mixed with other groups/participants and it is subject to the UWA School’s decision regarding class arrangement, unless specially requested for a different arrangement which extra cost may be incurred.
- All activities will be delivered however Uni Link reserves the right to change the order in which activities are delivered to suit the timetable and availability. It may be necessary to substitute activities should the weather be inclement. This will be discussed with the chaperone if needed.
- Any request to change the arrangement after confirmation is subject to approval and may result in extra costs.
- Joining mid-way through the program is not allowed.
- No refund will be arranged if the participant decides not to join any class or activity during the program.
- A Certificate of Achievement and an academic transcript will only be issued to students who successfully passed the course.
- Photos or/and videos taken during the program will be used for marketing purposes.
- Information and Privacy
- All information provided to Uni Link should be complete and current. Participants understand that incomplete information and documentation may result in an unsuccessful application.
- False or misleading information and documentation may result in cancellation of participation in the program without a refund.
- Participants authorise Uni Link to book and arrange the program on their behalf including the disclosure of the information to any person or organisation, for the purposes of successful development and delivery of this program.
Group SizeA minimum number of participants is required to run the program. If the number of participants is less than the proposed number, please advise as soon as possible and request another proposal.
- Accommodation
- Participants agree to abide by the accommodation provider’s rules and guidelines, or a fine will be charged.
- Under 18 participants - Homestay or off-campus (usually hotel) arrangement only. Participants must be accompanied by a legal guardian under hotel policy.
- Shared bathrooms are common in accommodations in Australia. Personal hygiene items including but not limited to toothbrushes, body wash, slippers, hair dryers, etc., may not be provided.
- Same-sex arrangements will apply to shared room accommodation. Additional charges may apply in case of single occupancy in a shared room arrangement.
- Room upgrades are subject to availability and additional costs or extra charges may be incurred.
- Rooming modifications are not permitted after rooming arrangements have been confirmed.
- Standard accommodation check-in time is 2 pm and check-out time is 10 am. Early check-in or late check-out is subject to approval. Additional costs or extra charges may be incurred for check-in/check-out times outside of the standard time.
- Homestay
- Participants with special dietary requirements may be charged an additional fee to cover additional costs to host (i.e. halal, gluten-free, vegan, kosher, vegetarian).
- Special requests cannot be guaranteed; however, Uni Link will make an effort to accommodate them.
- Pick-up and drop-off policies apply according to the following table:
Flight | Time | Important note |
For arrival, land in Perth | 08:00 to 18:30 | Pick-up services will be available. |
For arrival, land in Perth | 18:30 to 05:30 | Pick-up service will be available; however, an alternative accommodation needs to be arranged for the first night (extra cost will be involved) |
For arrival, land in Perth | 05:30 to 08:00 | Pick-up service will commence at 08:00. The group is required to wait at the airport for this service.-0123 |
For departure, leaving the homestays | 09:00 to 20:00 | Drop-off services will be provided. Check-out after 12:00 will be charged an extra night fee and it is subject to availability. |
- Meals
- Dining times are subject to the provider, usual dining times are
- Breakfast: 7 am - 9 am / Lunch: 12 pm – 2 pm / Dinner: 6 pm - 8 pm
- Meals offerings are at the discretion of the provider. For breakfast, continental breakfast is the standard provision to serve.
- Loss & Insurance
- All participants must arrange their own comprehensive travel insurance for the entire duration of the program before departing from their home country.
- Participants are responsible for any expenses, losses, injuries, damages, inconvenience, etc., sustained by themselves in the program.
- Booking and Payment
- No booking has been made at this point.
- Booking is subject to payment of a minimum 50% deposit of the program fees per head upon application and it is non-refundable. The balance must be received at least 8 weeks prior to the start of the program.
- Group payment is preferred.
- Uni Link will not cover bank charges or any surcharges.
- Force Majeure
- In the event of outside reasonable control and/or not being in a position to prevent the event and affect the delivery of the program, no refund will be made and no responsibility will be taken by Uni Link. Refunds or compensation will be subjected to their own comprehensive travel insurance.
- Below are some examples of the event (including but not limited to):
- Weather and natural disasters;
- War, riot or act of terrorism;
- A government direction or sanctioned lockdown;
- Widespread illness including but not limited to an epidemic or pandemic.
Substitutions Substitutions are permitted once per group, and only up to 8 weeks prior to the program start date. Additional charges may apply due to the gender split and rooming arrangements.
- Cancellations
- Cancellation must be informed in writing through completion of a Withdrawal and Refund Form and is not effective until received by Uni Link.
- Uni Link will not cover bank charges or other surcharges.
- In case of cancellation, refunds will be based on the following table:
Reason for refund | Date | Refund amount |
Any reason | Cancellation more than 30 days before the start date of the program | 50% of the program fee |
Any reason | Cancellation 30 days or less before the start date of the program | No refund |
Uni Link is unable to deliver the program | NA | 100% Paid program fee |
In case of disputes, the decision of UWA Uni Link shall be the final.
Disclaimer: UWA Uni Link is owned by the University of Western Australia (UWA) where UWA provides the academic program only. The accommodation, transportation and activities will be provided by its service provider UniLink WA Pty Ltd.